Founded in 2016, Crown Home Buying and Letting is an established boutique estate agency with a portfolio of luxury apartments in the heart of London. Specialising in selling and renting luxury apartments in iconic residential buildings throughout central London, we pride ourselves on delivering exceptional service and expertise to our clients.

Creation of the Role

We are seeking a highly energetic and motivated Lettings Negotiator to join our existing team to grow our lettings portfolio. As a Lettings Negotiator, your main responsibility will be negotiating offers between landlords and tenants, and closing tenancies.  The successful candidate will also be able to demonstrate strong customer relationship-building skills with landlords and tenants. 

Main Responsibilities

• Evaluate the objectives of applicants to identify their needs and requirements.
• Handle lettings enquiries and match suitable properties with applicant's needs.
• Conduct viewings and negotiate offers to secure tenancies.
• Complete tenancy transactions by ensuring all required paperwork and procedures are followed.
• Oversee referencing and conduct Right to Rent checks in compliance with legal requirements.
• Ensure all applicant, viewing, offer, and letting details are accurately recorded in the internal system.
• Monitor rental market trends and pricing, providing feedback to the team and manager.
• Maintain a database of all applicants and their requirements.
• Collaborate and participate in property and company marketing videos.
• Support the team with additional tasks as and when required.

Skills required:

• Excellent verbal and written communication skills in English
• Minimum 2 year of experience as lettings negotiator ideally in central London
• Ideally ARLA licensed
• Willing to learn and develop in the role
• Ability to build strong professional relationships with tenants and landlords
• Be efficient and organised
• Excellent communication and customer service skills
• Ability to handle confidential information

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

To apply please email your CV and cover letter to: xiuxiu.sun@chbl.uk